Terms of service
Terms of Service
Effective Date: 30 January 2026
Welcome to Hektux. By accessing or using our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.
General
These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content. If you do not agree to these terms, you must not use this website.
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any changes will be effective once posted on our website. It is your responsibility to check this page periodically for updates.
Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
Products & Information
We take care to ensure product descriptions, images, and pricing are accurate. However, colours and appearance may vary slightly depending on your device. All product information is provided for general guidance only and is subject to change without notice.
We reserve the right to limit the quantities of any products we offer, or discontinue products at any time.
Pricing & Payments
All prices are listed in Australian Dollars (AUD) unless stated otherwise. Prices may change at any time without notice.
Payment must be received in full before orders are processed and dispatched.
Orders & Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion, including due to stock availability, pricing errors, or suspected fraudulent activity.
Order confirmation emails are acknowledgements only and do not constitute acceptance of your order.
Shipping & Delivery
Shipping timeframes, costs, and delivery terms are outlined in our Shipping & Delivery Policy. Delivery timeframes are estimates only and not guaranteed.
Risk of loss passes to you once the order has been delivered to the address provided at checkout.
Returns & Refunds
Returns, refunds, and replacements are governed by our Returns & Refunds Policy. Please review this policy carefully before placing an order.
Intellectual Property
All content available on this website, including text, images, logos, graphics, product designs, videos, trademarks domain names , is owned by Hektux or its licensors. You may not reproduce, distribute, or use any content from this site without our prior written consent.
Prohibited Use
You agree not to use this website for any unlawful purpose or in a way that violates applicable laws or regulations. You must not attempt to interfere with the security or operation of the website.
Limitation of Liability
To the extent permitted by law, Hektux is not liable for any indirect, incidental, or consequential loss arising from your use of the website or products purchased.
Nothing in these Terms of Service excludes or limits your rights under Australian Consumer Law.
Indemnity
You agree to indemnify and hold harmless Hektux from any claim or demand arising out of your breach of these Terms of Service or misuse of the website.
Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
Contact Information
If you have any questions about these Terms of Service, please contact us:
📧 hektux@gmail.com
🕘 Monday to Friday, 9:00am – 4:00pm (AEST)
Thank you for visiting and shopping with Hektux.